Support

Restauro Azul

Frequently asked

How do I turn a shard?

Drag a shard to its rough spot in the tray, then turn it with a two‑finger twist (it clicks every 15°) or tap it to nudge it 15° at a time. The turn buttons on the bench do the same thing for one finger.

Why does a shard show a red seam?

A soft red seam just means the shard is in the right place but still the wrong way round — turn it until the painted line closes. Nothing is ever a fail, there is no timer, and you can always ask for a hint.

How do salvage crates work?

Four look‑alike tiles arrive; only one continues the panel's line correctly. Flip each one over to read the assembly number painted on its back, then drag the right tile into the gap.

Is my progress saved, and does the app need the internet?

Yes to both: everything you restore is saved on your device automatically, and Restauro Azul works completely offline — there is nothing to sign in to and nothing to lose if you're not connected.

How do I mute the music or sounds?

Open Ajustes (Settings) from the tab bar — music, bench sounds and haptics each have their own toggle, and your choice is remembered.

Can I remove a field find I added to my notebook?

Open the field find from your notebook timeline and use the delete option there. It only removes that entry — it never affects your restoration progress.

Still stuck?

Send a note below and we'll get back to you.